Claims Advocacy
There for you every step of the way.
While carriers do their best to handle claims according to your policy, there are instances in which you need a claims advocate; someone who is going to maximize your benefits and make sure carriers are delivering on their promises in a timely and expedient manner.
Because policies can be open to interpretation, a claims advocate fights for you, ensuring that the carrier’s acceptance or denial of a claim is in keeping with the policy language.
Claims Resources
We recommend an in-person claims audit meeting at least once a year.
Our in-house claims team will work in conjunction with the carrier to assess open claims, reserve amounts and review for closure.
Valent Group Claims Management Team is your advocate through every step of the process.
- Assistance in Claim Preparation and proof-of-loss statements
- Customized Claim Reports
- Assistance recovering losses from not-at-fault claims
- On-site assistance with claims, as needed
- Monitoring of reserves and notifications of claim settlements
- Interpretation of insured’s rights and obligations within the policy form
- Claims Review
(frequency based on the frequency of losses for the client)
Kyle Sandlin
As Vice President of Claims for Valent Group, Kyle works closely with commercial accounts and risk management professionals to process claims, be the insured’s advocate and communicate account status and activity. He meets with clients, in conjunction with the program lead, to review account data and advise of trending losses and conducts periodic safety evaluations and assists in implementing loss-prevention strategies.
Kyle Sandlin
As Vice President of Claims for Valent Group, Kyle works closely with commercial accounts and risk management professionals to process claims, be the insured’s advocate and communicate account status and activity. He meets with clients, in conjunction with the program lead, to review account data and advise of trending losses and conducts periodic safety evaluations and assists in implementing loss-prevention strategies.
FROM THE BLOG
Property & Casualty Insurance Insights
OSHA Emphasis Programs for Region 4 (Southeast)
OSHA creates temporary National and Local Emphasis Programs to focus in on specific types of hazards and high hazard industries.We have compiled a list of these Programs for your convenience. The following are National and Local Emphasis Programs for OSHA Region 4-AL,...
Our Decatur Branch Has Moved to a New Office
Our Decatur team is growing and has moved into a new space! Since 1932, Valent Group (formerly S.S. Nesbitt) has been serving the businesses, people and employees of the greater Decatur, Alabama area. Our Decatur team, led by Sr. Risk Consultant Dan Coulter and...
Employee Spotlight: Beautiful Notes
Natalie Fowler, Vice President of Client Management Natalie Fowler enjoys playing the flute. In fact, she played in her church’s orchestra every Sunday for six years. She has loved music and playing her instrument since she was in high school, so it feeds her soul...