Claims Advocacy
There for you every step of the way.
While carriers do their best to handle claims according to your policy, there are instances in which you need a claims advocate; someone who is going to maximize your benefits and make sure carriers are delivering on their promises in a timely and expedient manner.
Because policies can be open to interpretation, a claims advocate fights for you, ensuring that the carrier’s acceptance or denial of a claim is in keeping with the policy language.
Claims Resources
We recommend an in-person claims audit meeting at least once a year.
Our in-house claims team will work in conjunction with the carrier to assess open claims, reserve amounts and review for closure.
Valent Group Claims Management Team is your advocate through every step of the process.
- Assistance in Claim Preparation and proof-of-loss statements
- Customized Claim Reports
- Assistance recovering losses from not-at-fault claims
- On-site assistance with claims, as needed
- Monitoring of reserves and notifications of claim settlements
- Interpretation of insured’s rights and obligations within the policy form
- Claims Review
(frequency based on the frequency of losses for the client)
Kyle Sandlin
As Vice President of Claims for Valent Group, Kyle works closely with commercial accounts and risk management professionals to process claims, be the insured’s advocate and communicate account status and activity. He meets with clients, in conjunction with the program lead, to review account data and advise of trending losses and conducts periodic safety evaluations and assists in implementing loss-prevention strategies.
Kyle Sandlin
As Vice President of Claims for Valent Group, Kyle works closely with commercial accounts and risk management professionals to process claims, be the insured’s advocate and communicate account status and activity. He meets with clients, in conjunction with the program lead, to review account data and advise of trending losses and conducts periodic safety evaluations and assists in implementing loss-prevention strategies.
FROM THE BLOG
Property & Casualty Insurance Insights
Auto Dealers: Property & Casualty Underwriting Markets
The carrier marketplace is shifting as it pertains to automobile dealerships and their insurance options. Trusted underwriter competitors—who bring the expertise and experience of working for traditional, national dealer carriers—are rapidly entering the dealer...
The Risky Business of Rodents and Rides
When one of our auto dealers lost four vehicles due to damage from rodents and incurred an $80,000 claim against their dealer open lot insurance policy, it was further evidence that dealers are facing a growing problem: protecting their inventory against rodents pre-sale. Thankfully, our dealer was properly covered for the damage.
Get Ahead of the Cost Curve: Work Comp Offers Savings in a Hard Market
Originally published in Birmingham Business Journal Oct. 30, 2020. Author: Allen Baker, Sr. Vice President of Property & Casualty Companies are experiencing increasing (or “hardening”) rates on their property and casualty insurance programs — an average 19%...


